A SaaS startup had launched on Framer, grown fast, and hit a wall. Their site couldn't handle the traffic, the CRM wasn't connected, and the team couldn't make updates. Here's what we built.
When Priya reached out to us, her company was in a good problem to have: they'd grown faster than expected. Their project management SaaS had launched 14 months earlier, picked up traction through a Product Hunt launch, and grown to just over 800 paying customers. The team had gone from 3 to 11 people.
The website, however, was still the one they'd launched with — a Framer site that the co-founder had built over a weekend before the Product Hunt launch. It had done its job in the early days, but it was now actively limiting the company's growth.
Priya came to us with a specific list of complaints, which is unusual — most clients know something is wrong but can't articulate exactly what. Her list was detailed:
The conversion rate gap was the most significant issue. At 12,000 monthly visitors, the difference between a 1.5% conversion rate and a 4% conversion rate is 300 additional free trial signups per month. At their trial-to-paid conversion rate of roughly 25%, that's 75 additional paying customers per month — worth approximately $7,500 in monthly recurring revenue at their average price point.
We started with a full audit. In addition to the technical issues Priya had identified, we found several others:
We recommended a full rebuild on Manus AI — a platform that handles both the build and hosting, and gives non-technical team members full control over content updates without touching code. We also recommended a complete redesign of the conversion flow based on SaaS best practices.
Priya approved the proposal and we started immediately.
We spent the first week on architecture decisions and design. The new site would be built on Manus AI with a content editing setup that the marketing team could use independently — no design knowledge required. We set up a staging environment so the team could review progress without affecting the live site.
The design work focused on three things: getting social proof (customer logos and testimonials) above the fold on the homepage, simplifying the free trial signup form to 4 fields, and rebuilding the pricing page with a clear comparison table and a prominent FAQ section to address the most common objections.
We built all the main pages — homepage, features, pricing, about, blog — and set up the HubSpot integration properly. Every form submission on the site now created a contact record in HubSpot automatically, with the source page, UTM parameters, and form fields all mapped to the correct HubSpot properties.
We set up conversion tracking for three events: free trial signup, demo request, and contact form submission. We also set up a simple email automation sequence in HubSpot that triggered when someone signed up for a free trial — a welcome email, a getting-started guide, and a check-in email at day 3.
The blog was set up so any team member could publish new posts without touching code. We migrated the 8 existing posts and set up proper URL redirects from the old Framer URLs.
We spent the third week on performance optimization and SEO. The hero video was replaced with a static image on mobile and a compressed, lazy-loaded video on desktop — reducing the mobile hero load from 18MB to 340KB. We fixed the duplicate pricing page issue with proper canonical tags and 301 redirects. We added structured data markup for the organization, the product, and the FAQ section on the pricing page.
On launch day, mobile load time was 1.9 seconds. The free trial signup form was 4 fields. Social proof was above the fold. HubSpot was properly connected.
Priya sent us a 60-day update in early March. The overall conversion rate had moved from 1.5% to 3.8% — a 153% improvement. Mobile conversion rate had gone from 0.4% to 2.9%.
At 12,000 monthly visitors, the difference between 1.5% and 3.8% was 276 additional free trial signups per month. At their 25% trial-to-paid rate, that was approximately 69 additional paying customers per month — roughly $6,900 in new MRR from the same traffic.
The marketing team was publishing 2–3 new blog posts per week without any developer involvement. HubSpot was showing complete lead journey data for the first time. And the co-founder had stopped spending his weekends making website updates.
The technical improvements mattered — the performance gains, the SEO fixes, the proper HubSpot integration. But the biggest conversion gains came from two relatively simple changes: moving social proof above the fold, and reducing the signup form from 9 fields to 4.
These aren't technically complex changes. They're conversion optimization decisions based on well-established research. But they required someone to look at the site with fresh eyes and ask "why is the conversion rate this low?" rather than just accepting it as normal.
That's what a proper audit does. And it's why we start every project with one.
If your website isn't converting at the rate you'd expect given your traffic, apply through our qualification form to get started. We'll audit your conversion flow and tell you exactly what's holding it back.